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FAQs/Contact Support:

FANIME Registration & Hotel Support Center

Phone (Mon-Fri 9am-9pm ET):

(800) 924-4232 (US & Canada)
(415) 979-2282 (International)


(415) 216-2534

Register for FanimeCon 2017

Where: San Jose McEnery Convention Center, San Jose, CA, USA.
When: Friday, May 26, 2017 through Monday, May 29, 2017

Badge Pickup

Members who paid for their memberships online can pick up their badge at the FanimeCon Prepaid line in the San Jose Convention Center or at Clockwork Alchemy during the following hours*:

(San Jose Convention Center)
Clockwork Alchemy
(DoubleTree San Jose)
Thursday, May 25, 2017 3 p.m. - 8 p.m.
5 p.m. - 9 p.m.
Friday, May 26, 2017 8 a.m. - 7 p.m. 8 a.m. - 8 p.m.
Saturday, May 27, 2017 8 a.m. - 7 p.m. 8 a.m. - 8 p.m.
Sunday, May 28, 2017 8 a.m. - 7 p.m. 8 a.m. - 8 p.m.
Monday, May 29, 2017 8 a.m. - 12 p.m. 8 a.m. - 12 p.m.

*Hours are subject to change without notice.

Hotel Reservations for FanimeCon 2017 will be available soon!

HOTEL DEPOSIT POLICY: Please note that at check-in, your hotel will require full payment of your room and tax for all nights plus an additional deposit of up to $100.00 per room/per night. You can provide this total amount with cash, a credit card, or a debit card (debit card not recommended).

DEBIT CARD POLICY: If you choose to use a debit card for the payment of your room, the Hotel will take an authorization for the amount of room and tax for your entire stay plus the applicable deposit of up to $100.00 per room/per night. These funds will be temporarily unavailable in your checking account. FanimeCon Housing recommends the use of cash or a credit card if you wish to have access to all of the funds in your checking account throughout the weekend.

Last Day to Request Housing: Friday, May 5, 2017

Cancellation Deadline: Last day to cancel your hotel reservation without penalty is Friday, April 28, 2017. After this date, a cancellation penalty of one night's room and tax will be charged.

IMPORTANT: All reservations made online require a credit card to guarantee the reservation.

Answers to the most Frequently Asked Questions about registering and booking your hotel for FanimeCon 2017 can be found online 24/7 through the FanimeCon Registration and Hotel Support Center. Access the support center to search for information, browse important details about the 2017 event, or to send us a message for further assistance

There are no refunds given in the event of cancellation. Memberships are non-transferrable, and non-refundable as stated before checkout.


FANIMECON has partnered with Convention Management Resources as the official provider of registration and housing services for the 2017 Convention.

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